baii99 Terms and Conditions

1 Introduction and Definitions

baii99 (hereinafter referred to as "Platform", "we" or "our") is an online casino and betting service provider. These terms and conditions apply to all members ("user", "member" or "you") who use our platform from Bangladesh.

By visiting our website, creating an account, or using any of our services, you agree to comply with these terms and conditions, our privacy policy, and our responsible gaming guidelines. If you do not agree with these terms, please refrain from using our platform.

The word "services" as used in these terms and conditions refers to the baii99 website, mobile version, live casino, slot games, cricket betting, other sports betting, and all related services.

2 Eligibility and Account Registration

To open an account on baii99, the following conditions must be met:

• You must be 21 years of age or older.
• You must provide accurate and truthful information at the time of registration.
• Each person may open only one account. Multiple accounts are strictly prohibited.
• Account details may not be shared with anyone else.
• You are solely responsible for maintaining the security of your account.

After registration, we may request KYC documents for identity verification at any time. If the required documents are not provided, the account may be temporarily or permanently suspended.

3 Account Usage Rules

Each member is fully responsible for all activities on their account. The following actions are strictly prohibited:

• Registering with false information or concealing your identity.
• Operating more than one account.
• Attempting to access another member's account without authorisation.
• Gaining unfair advantage through any form of fraud, deception, or manipulation.
• Playing games using bots, automation software, or artificial intelligence.
• Any attempt to compromise the security of the platform.

If these rules are violated, baii99 reserves the right to terminate the relevant account and forfeit all balances without prior notice.

4 Deposit and Withdrawal Terms

The following rules apply to depositing and withdrawing funds on baii99:

• Minimum Deposit: ৳500 per method.
• Minimum Withdrawal: ৳800.
• Payment Methods: bKash, Nagad, Rocket and bank transfer.
• Withdrawal Processing Time: Generally completed within 15 minutes to 2 hours.

All deposits and withdrawals must be made from a payment account registered in the member's own name. Transactions through third parties are strictly prohibited. Large withdrawals may be delayed until identity verification is complete.

Under its Anti-Money Laundering (AML) policy, baii99 reserves the right to investigate any suspicious transactions and request additional documents if necessary.

5 Bonus and Promotion Terms

All bonuses and promotional offers from baii99 are subject to the following general terms:

• First deposit bonus: up to 120%, up to a maximum of ৳15,000, with a wagering requirement of 15 times.
• For example: a deposit of ৳1,000 will earn a bonus of ৳1,200, making the total balance ৳2,200.
• Each bonus has its own validity period and detailed terms — reading the relevant terms before claiming a bonus is mandatory.
• Bonus funds may not be withdrawn before the wagering requirements are met.
• Attempting to claim the same bonus more than once will be considered fraud.
• baii99 reserves the right to modify, suspend, or cancel any bonus offer at any time.

If evidence of bonus abuse or exploitation is found, the bonus and related winnings will be forfeited and the account may be closed.

6 Gaming Rules and Fair Play

baii99 is committed to ensuring fair play across all games as a safe and reliable platform. Our games are operated using SSL encryption and Random Number Generator (RNG) technology.

The following gaming rules apply to all members:

• Bets may be voided in the event of a technical error or disconnection during a game.
• If a dispute arises over a game result, server logs will be considered the final evidence.
• baii99 reserves the right to void winnings obtained due to a software error or abnormal circumstances from a game provider.
• For cricket betting and other sports betting, the official result of the relevant event will be considered final.

7 VIP Program and Loyalty Terms

The baii99 VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. A weekly cashback benefit is provided at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.
• Diamond: Up to 1.0% weekly cashback.

The opportunity to advance to a higher VIP tier depends on active participation and platform usage. baii99 reserves the right to modify the terms of the VIP program at any time.

8 Responsible Gaming

baii99 firmly believes in responsible gaming. We provide the following features to protect our members:

• The ability to set deposit limits.
• The option to temporarily close your account (self-exclusion).
• The option to contact live chat for support with gaming addiction.

Stay aware of the risks of gambling addiction. Never bet beyond your means. Visit our Responsible Gaming page for detailed guidance.

9 Privacy and Data Protection

baii99 places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all data secure.

We collect and use your personal information for the following purposes:

• Account verification and identity confirmation.
• Transaction processing and financial security.
• Providing customer service and resolving issues.
• Complying with applicable laws and regulations.

We never sell your information to third parties. Read our Privacy Policy to learn more.

10 Copyright and Intellectual Property

All content on the baii99 platform — logos, designs, text, graphics, software and other elements — is the intellectual property of us or our licensors.

No member may reproduce, distribute, or use these materials for commercial purposes without our prior written permission.

11 Limitation of Liability

baii99 does not accept responsibility for the following:

• Losses caused by internet disconnection or technical errors.
• Issues arising from third-party software or services.
• Losses resulting from the user's own negligence or breach of rules.
• Unforeseen circumstances (force majeure) beyond our control.

All games carry the risk of financial loss. We do not guarantee any winnings, and members are solely responsible for their own betting decisions.

12 Account Closure and Temporary Suspension

baii99 may temporarily suspend or permanently close an account in the following circumstances:

• Violation of any clause in these terms and conditions.
• Failure to verify identity or provision of false information.
• Evidence of fraud, manipulation, or obtaining unfair advantage.
• At the member's own request (self-exclusion).

Members may also request to close their account at any time. In this case, any valid balance may be withdrawn, however bonus balances will be forfeited.

13 Complaints and Dispute Resolution

For any complaints or disputes, members may first contact our customer service team:

• 24/7 Bengali live chat support.
• Email: [email protected]

All complaints will be reviewed carefully. Our decision is final and binding on all parties.

14 Changes to Terms

baii99 reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified of significant changes via email or through the platform.

Continued use of the platform after any changes will be considered acceptance of the new terms. It is therefore recommended that you visit this page regularly.

15 Applicable Law

These terms and conditions are governed by applicable laws and regulations. The relevant legal framework will apply to any dispute or legal matter.

If any clause of these terms is declared void or unenforceable, all other clauses will remain fully in effect.