baii99 Privacy Policy
The security of your personal information is our highest priority. This policy describes in detail how baii99 collects, stores, and protects your information.
Last Updated: January 2026 | Version 1.2
Introduction and Scope of Policy
baii99 ("we", "our", "platform") operates a premium online casino and sports betting service for users in Bangladesh. When you use our website baii99.cam, register an account, or use any of our services, you voluntarily provide us with certain information. This Privacy Policy ("Policy") explains how we collect that information, what purposes we use it for, how long we retain it, and how we keep it secure.
This policy applies to all services provided through our platform — including live casino, slot games, cricket betting, virtual sports, and other gaming activities. By continuing to use our services, you are considered to have consented to the terms of this policy.
Information We Collect
We collect information from two main sources: information you provide directly, and information collected automatically while you use the platform.
Information You Provide Directly
During account registration and management, you provide the following information:
- Full name and username
- Email address
- Date of birth (for age verification — to confirm 21+)
- Password (stored in encrypted form)
- Payment information (bKash / Nagad / Rocket / bank account number)
- Identity verification documents (where applicable)
- Communications provided via live chat and support
Information Collected Automatically
While you use the platform, our systems automatically collect:
- IP address and device type
- Browser information and operating system
- Login time, session duration, and activity logs
- Gaming history and betting activity
- Records of deposit and withdrawal transactions
- Cookies and equivalent tracking technologies
- Page views and navigation patterns
Purpose of Data Use
baii99 uses your information only for specific and legitimate purposes. We never sell your information unnecessarily or to third parties without your knowledge.
Service Operations
For creating and managing accounts, the login process, managing gaming activity, and processing transactions.
Security and Verification
For identity verification, age confirmation, fraud prevention, and ensuring account security.
Customer Support
For providing assistance via live chat and email, resolving your complaints, and answering questions.
Improvement and Analytics
For analysing platform performance, improving user experience, and developing new services.
Promotions and Bonuses
For sending you applicable bonus offers, promotions, and benefits from our VIP programme.
Responsible Gaming
For monitoring your gaming behaviour, identifying addiction risks, and providing responsible gaming tools.
Cookies and Tracking Technologies
The baii99 website uses cookies and similar technologies to enhance your user experience and keep the platform running smoothly. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are essential for the basic functioning of the platform. They are required to maintain login sessions, carry out security checks, and process payments. These cookies cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences (language, display settings). They make each of your visits more personalised.
Analytics Cookies
These cookies collect statistics to help us understand how users interact with the platform. This information is not personally identifiable and is used solely for improvement purposes.
Security Cookies
These cookies help prevent fraud and cyberattacks. They detect unusual login patterns to keep your account secure.
Sharing Information with Third Parties
baii99 never sells your personal information. However, to deliver our services, it may be necessary to share limited information with certain third parties. In each case, only the minimum necessary information is provided.
Payment Processors
To process transactions via bKash, Nagad, Rocket, and bank transfer, the necessary transaction details are shared with the relevant payment institutions. These organisations operate under their own privacy policies.
Game Providers
Only information required to manage game-related activity is shared with game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, and Ezugi. Your personal identity information is not sent to these providers.
Regulatory Authorities
As part of fulfilling our legal obligations, we may be required to provide necessary information in response to legal requests from regulatory authorities or by court order.
Technology Service Providers
Limited technical information is shared with cloud hosting, cybersecurity, and technology infrastructure providers for platform operations. These partners operate under strict confidentiality agreements.
Data Security Measures
baii99 follows industry-standard technologies and processes to protect your information. Our security framework is built across multiple layers to prevent unauthorised access, damage, or data breaches.
SSL Encryption
All data transmissions are secured with 256-bit SSL/TLS encryption.
Data Encryption
Sensitive data stored on our systems — passwords and payment details — are protected with strong encryption.
Continuous Monitoring
A 24/7 security monitoring team detects and prevents unusual activity.
Access Controls
Only authorised personnel may access specific data — through a role-based access control system.
Data Retention Period
baii99 retains your information only for as long as necessary to fulfil the relevant purposes or to meet legal obligations.
Account Information
Information is retained while your account is active. Even after an account is closed, certain information may be kept for a specified period as required by law.
Transaction Records
Financial transaction records are retained for a specified number of years in accordance with legal and regulatory requirements.
Support Communications
Records of conversations handled through customer service are retained for the purpose of improving service quality and resolving disputes.
Analytics Data
Anonymous analytics data and session logs collected for platform improvement are automatically deleted after a set period.
Your Data Rights
As a baii99 user, you have the following rights over your own information. You can contact our support team at any time to exercise these rights.
Right to Access
You have the right to request to see what information we hold about you. We will provide a copy of your information within a specified timeframe.
Right to Rectification
If your information is incorrect or incomplete, you may request that it be corrected. You can update many details yourself through your account settings.
Right to Erasure
In certain circumstances, you have the right to request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
Right to Object to Processing
You have the right to object to your information being used for marketing purposes. You can unsubscribe from marketing emails at any time.
Protection of Minors' Information
Age Restriction — For Users 21 and Over
baii99 is for adults aged 21 and over only. We do not knowingly collect personal information from minors (persons under 21). Age is verified during the registration process, and if a user is found to be a minor, the account will be closed immediately and any collected information will be deleted.
If you believe a minor has opened an account on our platform, please notify our support team immediately.
Policy Changes and Updates
baii99 reserves the right to update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:
- A notice will be sent to your registered email address
- An update notification will be shown when you log in to the platform
- The "Last Updated" date at the top of this page will be changed
If you continue using the platform after any changes, you will be considered to have consented to the terms of the revised policy. We therefore recommend reviewing this policy regularly.
Contact Us
If you have any questions or concerns about this privacy policy, or if you have a request relating to your data rights, please contact our dedicated privacy team. We are always ready to assist you in Bengali.
Email Support
For privacy-related requests, write "Privacy Policy Request" in the subject line.
Live Chat Support
24/7 Bengali Live Chat
Send us a message in Bengali via our live chat for immediate assistance.
This privacy policy applies to all services on the baii99 platform. For more details, please visit our Terms and Conditions and Responsible Gaming pages.